Refund Policy
60-Day Return Policy
EufySale offers a 60-day return policy for eligible products. Customers who are not fully satisfied with their purchase may request a return within 60 days of delivery.
Our goal is to make the return experience as simple and stress-free as possible.
Free Returns
Eligible returns include free return shipping. Customers should contact our support team before sending any item back so we can assist with the return process and provide instructions when necessary.
Refund Processing
Once a returned item has been received and inspected, approved refunds are generally processed within 5–10 business days back to the original payment method.
Financial institutions and payment providers may require additional processing time before funds officially appear in customer accounts.
Return Conditions
Returned products should be sent back in acceptable condition. Items showing excessive damage, misuse, or missing major components may not qualify for a full refund.
Non-Returnable Situations
Certain items may not qualify for return under specific circumstances, including:
- Products damaged through improper use
- Missing accessories or components
- Items returned outside the eligible return window
Return Assistance
For refund requests or return assistance, customers may contact:
- Choosing a selection results in a full page refresh.
